2 of 2 Remote User Experience Jobs in Norwich

fulfil requests, fix incidents, and deliver changes via phone, email and face to face Providing on-site support Work with wider team to offer ideas to improve service/user experience Skills required Office 365 configuration and troubleshooting Windows 10 Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process … Mobile device support and admin Incident Management Good Understanding of ITIL Proven trouble shooting skills. Experience required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a financial services context. Microsoft Teams Please only apply for this role if you have all the … skills, knowledge and experience as mentioned above and available to start work on no more than 2 week's notice. Please only apply if you are happy to work 5 days a week on site and can easily commute to Norwich City Centre daily. Thank you Charlotte Townend (phone number removed) Eden Brown Synergy is an equal opportunities employer. More ❯

Location: Liverpool/Newport/Norwich/Birmingham Strategic Product Management - Proven experience in setting the vision and strategy for a digital product. You can demonstrate how you've created and managed a product roadmap to deliver measurable outcomes throughout the product's lifecycle. Implementing user-centred design (UCD) & Research - A deep understanding of user-centred design. … You can provide clear examples of how you've used user research and data insights to make critical product decisions that improve the user experience. Agile Methodologies - Experience leading and coaching teams in complex environments using agile principles. You can describe how you've fostered a culture of continuous improvement and adapted processes to ensure effective delivery. … you've built strong relationships with senior stakeholders, managed conflicting priorities, and achieved consensus to support your product's goals. Commercial Acumen & Data-Driven Decisions - Strong commercial awareness with experience in securing investment. You must show how you use data and evidence to guide your strategic thinking and decision-making.You will be assessed against the following Technical Skills Competitive More ❯