2 of 2 1st Line Support Jobs in Nottingham

First Line Support Analyst Nottingham | Permanent | Up to £31,000 per annum | Excellent Benefits | Full UK Driving License and Own Car Required Our client are seeking an IT Analyst with atleast 1 years commerical experience to join their team on a permanent basis. You will support … include ticket and incident management, user and device administration, setting up equipment, onboarding and offboarding, maintaining accurate records and coordinating day-to-day support activity. Knowledge Required: Proven working experience in an IT support, service desk or technical operations role. Familiarity with ticket and incident management ...

Location: GBR - CC Nottingham | Job-ID: 220168 | Contract type: Standard | Business Unit: Service DeskLife on the teamSecurity Cleared (Minimum SC) First Line Analyst Multiple Hires sought for a brand new teamNottingham BasedMonday - Friday rotating Early, Mid, Late shifts to cover 7am - 7pm The Analysts provide technical support and service delivery to Computacenter's customers. Responsibilities include Incident investigation and resolution, request fulfilment, assisting problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures. What you'll doIncident/Request Management 80%Manage incidents routed from First ...