2 of 2 1st Line Support Jobs in Nottinghamshire

exciting opportunity has arisen for a 1st Line Support Engineer to work with a fantastic business, based in Nottingham to respond and resolve any staff technical queries and escalations to 2nd and 3rd line. As a 1st Line Support Engineer … require the following essentials: Background of working in a 1st Line/Helpdesk role Good understanding of Office 365 and Active Directory Great communication skills, to communicate with colleagues Ability to identify process improvement As part of the 1st Line Support Engineer ...

service. Opportunities like this do not come around often! Role The purpose of this role is to provide a confident, friendly and efficient 1st Line support service to our NHS customers and partners within Nottinghamshire. Working within the 1st Line support … NASP, LSP and third-party suppliers on behalf of NHIS customers To monitor calls logged on the service desk and inform the First Line Support Team Leader To ensure customer complaints are escalated to the First Line Support Team Leader ...