IT Support Analyst
- Hiring Organisation
- VIQU IT
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory. Key Responsibilities of the IT Support Analyst: • Act as first point of contact for all IT issues, supporting staff across the firm. • Receive … problems using knowledge articles and technical expertise. • Escalate complex issues to the appropriate team when needed. • Provide hands-on support for Office 365, Active Directory, hardware, and software. • Maintain and update the knowledge base to ensure accurate guidance. • Support change activities while minimizing service disruption ...