1 to 5 of 5 Customer Experience Jobs in Nottingham

manage whole house retrofit contracts in line with PAS2030/2035. To manage delivery of all services and high levels of commercial control and customer/client satisfaction. Key Duties & Responsibilities: Management of site managers/supervisors to ensure contract compliance with all work streams and business activities. To … be available to train, develop and guide contract managers. To build and develop a robust top class customer experience across all engagements and all work streams within CCS. To support all department other managers within the team and staff/direct reports. To ensure continuous improvement and application … schedules and enforce actions and improvements. To develop and train others in commercial awareness, PNL management, forecasting, budgeting and planning efficiently. To continually improve customer satisfaction, client reporting, WIP and IT interfaces. To organize, host and manage client meetings and briefings. To manage any trainees and formal training plans more »

behind your Experian Free Credit Score, Experian Boost, and the advanced Credit Expert product. We're embarking on a huge project aimed at improving customer experience across the ECS product family which has opened up a great opportunity for a talented Senior Software Engineer with strong Full Stack … of our agile teams in Nottingham. What youll need to bring to the role & Experian We are looking for someone who has good commercial experience writing code in C# within a microservices architecture. Experience with Cloud based technologies (we use AWS) would also be useful, but most importantly … as part of an agile team and being flexible in your ways of working. As a Senior Developer we expect you to have considerable experience in software engineering, with a proven track record of building mission-critical, high-volume transaction web-based software systems, preferably in regulated environments (finance more »

behind your Experian Free Credit Score, Experian Boost, and the advanced Credit Expert product. We're embarking on a huge project aimed at improving customer experience across the ECS product family which has opened up a great opportunity for a t... more »

defined vision, focusing on both e-commerce functionality and appointment scheduling for services . 2. Requirements Gathering and Backlog Management: 1. Gather and analyze customer requirements to build a prioritized product backlog. 2. Decompose business requirements and customer experiences into detailed features and functions, ensuring both purchasing and … to ensure alignment and successful product delivery. 2. Communicate effectively with stakeholders to manage expectations, gather feedback, and address any issues or concerns. 6. Customer Engagement: 1. Participate in customer research activities to gain a real-world understanding of customer needs and the value of the mobile … app. 2. Use insights from customer research to inform product decisions and enhancements, focusing on both retail and healthcare service aspects. 7. Cross-Functional Initiatives: 1. Engage in cross-functional teams to drive initiatives that align with the mobile app product strategy and vision. 2. Ensure collaboration across departments more »

Role We are looking for a multi skilled Service Engineer for our Aftersales Department based at our Head Office in Nottingham. Do you have experience working with electrical and mechanical equipment? Are you looking to work on something different each day? We are looking for talented people who are … committed to delivering a great customer experience. At Machine Mart being a Service Enginee... more »