10 Customer Experience Jobs in Nottinghamshire

and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered … seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities: To complete new site set up's and roll outs seamlessly and within SLA and budget. To deliver professional customer orientated onboarding calls. To produce and share timeline of … manner from customers, contractors, and internal teams. To ensure that all queries are followed up and resolved in an efficient and timely manner with customer focused approach. To resolve customer complaints at first point of contact wherever possible, escalate only where necessary. To liaise with sub-contractors to more »

any adjustments to assist you in applying for this role, please contact the email associated with this advert We are looking for an exceptional Customer Service Representative to join our Head Office team to provide a consistently effective, efficient and highly professional customer service to all internal and … external customers on mortgage related activities. You will provide excellent telephony support directly to our mortgage customers therefore great communication skills, first class customer service and the ability to work in a fast-paced environment is key for this role! You will join an open and inclusive team with … for driven and enthusiastic team members who want to be part of something brilliant!! Heres a taste of what youll be doing as a Customer Service Representative - We are looking for positive and engaging team members to support our customers by delivering an exceptional customer experience by more »

managed services provider that specialises in delivering innovative solutions to help organisations optimise infrastructure. With a strong commitment to excellence and a focus on customer satisfaction, they pride themselves on creating a dynamic and inclusive workplace. As they continue to grow, they are seeking passionate individuals to join their … team and embark on a rewarding journey in the world of IT. This apprenticeship is designed to provide hands-on experience and training in various aspects of IT support and infrastructure management. You will have the chance to work alongside experienced professionals, gain industry-recognised certifications, and contribute to … and 2nd line technical issues over the telephone, via email, or live chat, in a friendly and professional manner for Littlefish customers Providing exceptional customer service and managing customer experience throughout incident and request lifecycle. Prioritising, progressing, and monitoring IT incidents and requests to ensure they are more »

ground running and take charge of their marketing strategy. Your role will be to plan and execute the marketing strategy and ensuring an effective customer experience, maximizing opportunities and increasing profit. What makes this role so great? You personally receive an annual training budget to further your growth. … media management. Website management and maintenance. Create compelling marketing content for website/social media. Analyze competitor performance and trends. Requirements: 2-5 years experience in a similar role. B2B experience A proven track record of producing effective marketing campaigns. Benefits: £2000 yearly training budget Bonus scheme paid more »

pipelines, performance testing, and maintaining and extending their systems and cloud infrastructure to provide greater scalability, security, and availability are critical to both their customer experience and business goals. Experience in the following tech is desirable: AWS Terraform Kubernetes Monitoring Tools If you're interested in finding more »

to day of the role: Lead and develop a high-performing ICT team, providing direction and resources for exceptional service delivery. Drive improvements in customer experience and operational efficiency through the adoption of emerging technologies. Manage ICT contract procurement processes and maintain a thorough understanding of equality issues … autonomously while leading the team and influencing senior management. Negotiate with internal customers and external suppliers to achieve organisational goals. Required Skills & Qualifications: Significant experience managing an integrated ICT function at a senior level within a complex organisation. Financial management skills, including budgeting, procurement, and contract management. Ability to more »

to day of the role: Lead and develop a high-performing ICT team, providing direction and resources for exceptional service delivery. Drive improvements in customer experience and operational efficiency through the adoption of emerging technologies. Manage ICT contract procurement processes and maintain a thorough understanding of equality issues … autonomously while leading the team and influencing senior management. Negotiate with internal customers and external suppliers to achieve organisational goals. Required Skills & Qualifications: Significant experience managing an integrated ICT function at a senior level within a complex organisation. Financial management skills, including budgeting, procurement, and contract management. Ability to more »

covering everything from connecting to the grid through to CRM systems. As a Junior Software Engineer you'll join an Agile team within the customer experience division with a focus on designing and developing onboarding systems and portals. You'll be working with a modern tech stack, with more »

your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice … to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with more »

HST | Customer Onboarding Officer | HYBRID!!! HST are delighted to be working with our client based in Nottingham who are expanding their team to bring in a Customer Onboarding Officer. You will be working alongside our clients Technical Specialist to provide an outstanding customer experience. As part of … software. This role will be a key member of our clients growing team, and you will be working closely with the technical support team, customer success team and development team. With close collaboration from their team of experts they will help you grow your technical knowledge on networking, security … chat. Qualifying, assigning, and documenting the problems raised by customers into service tickets. Communicate effectively with team members and stakeholders to provide updates on customer installs and address any concerns or issues. Stay updated on emerging technologies and industry trends to continually enhance skills and knowledge. Desired Skills: A more »