25 of 25 Customer Experience Jobs in Nottinghamshire

Fashion | Salary up to £50k + Benefits We are working with a leading multi-brand retail business that is continuing to invest in its customer proposition and digital growth. As part of this, they are looking for a CRM Manager to take ownership of customer communications across their … commercially focused CRM role, working closely with Trading, Ecommerce and wider Marketing teams to ensure customers receive relevant, timely and targeted communications across the customer lifecycle. The successful candidate will have the opportunity to shape CRM strategy, develop automated customer journeys and use data and testing to continually ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear from … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY: £47,084 per annum + Generous ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If you’ve also worked in the following roles, we’d also like to hear … Business Partner, Service Management Lead, ITSM Lead, IT Operations Manager, Technology Service Manager This role is officially known in the organisation as an IT Customer Service Manager Successful candidates can expect a Civil Service Pension with an employer contribution of 28.97%. SALARY £47,084 per annum + Generous ...

Operational Excellence & Continuous Improvement - create a calm, controlled and continuously improving operation delivering exceptional safety, quality, accuracy, service and operational standards. Own warehouse performance, customer service, quality, H&S and operational standards. Establish a disciplined, proactive and visually managed operation. Embed continuous improvement throughout Operations. Ensure recurring issues … root-cause analysis rather than repeated firefighting. Build standardised processes that are documented, understood, followed and continuously improved. Maintain and improve OTIF, accuracy and customer experience as the business scales. Scale, Capacity & Future Operations - anticipate growth and build the capacity, infrastructure and operating model required to scale towards ...

build a connected healthcare ecosystem that brings together our digital, clinical and retail capabilities. You'll work with cross-functional teams to shape new customer propositions, validate opportunities and help deliver the next generation of Boots Health experiences. The post-holder will report into the Head of Healthcare Development. … responsibilities Shaping and developing the Boots Digital Health proposition, working closely with the Digital, Data, Loyalty and Technology teams to create personalised, connected customer experiences that support the wider Boots Health vision Leading the commercial development of new Boots Health propositions, building business cases and commercial models that drive ...

title : Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join … Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … debt recovery. You will shape and deliver credit risk capabilities across B2C, B2B and I&C markets, balancing regulatory compliance, commercial outcomes and customer experience while partnering closely with engineering, commercial, design and client teams. This is a highly autonomous product role where you will make data-driven ...

ledger, including sales order billing, cash posting, account allocation, credit control and debt collection. The role will support effective credit risk management, maintain accurate customer records and provide timely debt reporting to support financial stability. The successful candidate will contribute to the month-end process by ensuring accurate … requirements, while working collaboratively with customers and internal stakeholders to resolve queries and support the wider finance team. Role Responsibilities: Managing a ledger of customer accounts ensuring contact details and billing information is accurate. Set up and maintain customer accounts checking sanctions, credit limits and payment terms match ...

prospecting Understand each merchant's needs and recommend the most suitable solution Deliver and install payment terminals for new customers, ensuring a smooth onboarding experience Keep CRM records accurate and up to date Build long-term customer relationships by delivering an excellent customer experience Share customer … Attributes Strong communication and relationship-building skills Self-motivated with the resilience to work towards ambitious goals Organised and confident managing your own territory Customer-focused with a consultative approach to selling Commercially minded with strong problem-solving skills Our Values At Flatpay, how we work matters as much ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … delivery for a product within ENSEK's Energy Orchestration System: how energy products are modelled, managed, priced, and quoted. This is where the customer journey begins - enabling our customers to configure, price, and deliver energy products that meet the demands of a rapidly evolving industry. We are building ...

product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results … influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … build trust with finance professionals while delivering valuable, scalable software solutions. Key responsibilities: Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities. Write high-quality product specifications and requirements that engineering teams can build from with confidence ...

role supporting the modernisation of highways infrastructure through the successful implementation of technology solutions that improve network performance, safety, resilience, and customer experience. The successful candidate will manage complex technology projects involving multiple stakeholders, suppliers, and operational teams, ensuring delivery is on time, within budget, and aligned with strategic … confident project professional with a strong background in transport technology, intelligent transport systems (ITS), highways infrastructure, or large-scale technology transformation programmes. Essential Experience The successful candidate will have: ·Proven experience delivering complex technology projects within highways, transport, infrastructure, or a related environment. ·Strong project management experience ...

which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication … architectural decisions, champion engineering best practices, and help drive improvements in quality, performance, security, and scalability. Your work will directly influence product outcomes, customer experience, and the future direction of our platform, while helping to grow and support the engineers around you. Technical Skills Experience building ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … apply threat modelling, secure coding and automated security gates. Compliance readiness: Security controls aligned with regulatory and contractual requirements for current and new markets. Experience required:5+ years' experience in cyber security within cloud‐native environments, DevOps or platform engineering contexts. Strong cloud security knowledge: Practical experience ...

looking for an Ecommerce Account Executive to join a growing team within a busy ecommerce and fulfilment environment. This is a varied role combining customer contact, account support and internal coordination. You'll be a key point of contact for day-to-day queries, making sure requests are picked … communicated clearly and followed through with the right teams. It's ideal for someone who enjoys building good customer relationships but also likes being behind the scenes, getting things organised and making sure everything runs smoothly. The role of Ecommerce Account Executive will involve: Managing day-to-day customer ...

businesses across the UK. With a large online product range and a growing e-commerce operation, the business is focused on improving the customer journey, increasing online sales and making sure its website and product offering are performing commercially. The Role They are looking for a CRO Specialist … join their team and help improve website performance, product content and customer conversion. A big part of the role will involve using AI and competitor research to review web pages, identify opportunities to improve them and test changes that could increase sales and conversion. You’ll work closely with ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … About the roleThe Platform Engineer III is an experienced engineer who delivers high‐quality, scalable platform services while contributing significantly to infrastructure design, developer experience thinking, and delivery practices. Operating with a high level of autonomy, this role demonstrates strong platform engineering fundamentals, participates in shaping architectural decisions ...

scale native apps. You will lead multiple Android engineering teams, set technical direction and collaborate with product, design and other disciplines to deliver performant customer experiences. The role emphasizes architectural thinking, mentorship of junior engineers and a strong focus on automated testing (JUnit, Espresso). #J-18808-Ljbffr ...

Were looking for a Problem Manager to join our Support Services team and help drive service stability, reduce repeat incidents and improve the overall customer experience. This is a key role focused on identifying recurring issues, leading root cause analysis and working closely with Service Desk, TechOps, Engineering, Product … opportunities for improvement. Create and maintain a prioritised list of key problems, focusing on areas with the greatest opportunity to reduce incident volume and customer impact. Work closely with Service Desk, TechOps, Engineering and Product teams to identify permanent fixes and service improvements. Provide clear updates on problem status ...

trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. … source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn ...

routing and handover of escalated tickets to maintain service quality and resolution times. Support users through telephony and digital support channels, ensuring a positive customer experience. Contribute to the management of a small international user population across regions including North America and Asia. Work closely with Service Management … support trends and identify recurring issues, risks, or improvement opportunities during the rollout. Assist in documenting and maintaining end-to-end support processes and customer journeys. Collaborate with customer, service desk, and technical teams to ensure a seamless deployment experience. Key Skills & Experience Previous Service Desk, Helpdesk ...

engineering excellence. You'll influence technology strategy across multiple teams, represent engineering on architectural forums, and help shape the future of AI-powered customer experiences. This is a hybrid role being 40% office based in Nottingham. What You'll DoLead the design and evolution of scalable, secure, and high … delivery. Embed AI-driven engineering practices, helping teams leverage AI effectively throughout the software development lifecycle. Drive experimentation, optimisation, and testing strategies to improve customer outcomes and business performance. Mentor and coach engineers through technical leadership, collaboration. Remain hands-on when required, deep in the detail, and leading ...

talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 6-month contract with potential to be extended. The role is Hybrid, with one day a week being based … others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. Strong understanding of SQL, database design, and data architecture. Experience ...