9 of 9 Customer Experience Jobs in Nottinghamshire

shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS To carry out service visits to reported calls throughout the companies customer base within … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out … with manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed Carry out the installation of equipment sold by More ❯

This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be joining at a key growth point in the organisation and work with an existing team of Data Analysts to increase adoption of technology and analytics tools (Python/Power BI) to aid strategic decision … ROI Client Details This position is with a rapidly expanding organisation within the financial services sector. The company is committed to leveraging data to enhance its offerings and improve customer experience Description This rapidly expanding UK financial services company require a Data Analyst/BI Developer to enhance their customer and digital analytics capabilities. You will be … technology and analytics tools (Python/Power BI) to aid strategic decision making and increase ROI. You will work with the CRM team and 3rd Party companies to enhance customer profiling and maximise marketing channels. The role has a highly flexible hybrid/remote working environment - 1-2 days per quarter onsite in Nottingham Key Responsibilities: Analyse and interpret More ❯

partners on architecting and aligning all aspects of our user experience. This leader will help us evolve existing and position new capabilities to provide relevant, contextual, proactive and intelligent customer experiences. What you'll do Lead our Growth product group as a transformational leader who is accountable, transparent and passionate about the role Product plays in delivering business value. … senior stakeholders and internal customers to manage a portfolio of investments focussed on driving growth Balance competing agendas to ensure growth product strategies deliver on key outcomes (economic, risk, experience) and ultimately drive the business forward. Work closely with Marketing & Analytics, Business Development & Tech to facilitate prioritisation discussions with leadership team sponsors. Ensure that the product changes needed to … advantage and outcomes. Continuously seek to understand and respond to our customers' needs and innovate in line with their expectations. Inspire and influence others to focus on solving clear customer problems and deliver with a customer/user-first mindset. Make choices based on the total cost of ownership and risk management profile of our product and technology More ❯

Upsell and cross-sell across the Fire & Security portfolio to maximise revenue Prepare and deliver tailored sales proposals and negotiate contracts Collaborate with project delivery teams to ensure seamless customer experience Build and maintain strong long-term client relationships Your Experience 3-5 years field sales experience, ideally within fire and security or related sectors (strong … across the Midlands with occasional visits to Derby head office Flexibility to work outside normal business hours when required Apply Now If you are a driven sales professional with experience in Fire & Security or B2B sales and want to join an ambitious business with great career progression, please apply now. Submit your CV and a cover letter outlining your … relevant experience to email address . A member of the 4way Recruitment team will be in touch if your application is successful. More ❯

Location: South of Manchester Start Date: ASAP End Date: 31st December Rate: £450 per day - PAYE via Umbrella Only As a minimum, we require the following: Recent hands-on experience in HSM Management for vendors such as Thales, Entrust, and Gemalto (or other HSM vendors) Proficiency in HSM Monitoring tools. Automation skills. Coding expertise, including Python or other relevant … Ensure governance and clear record keeping of activities undertaken to ensure an accurate audit trail required for attestation/Audit support. Take a proactive approach to improving operations and customer experience/turnaround. Assist in the management of any control issues identified via audits or other control issues. Essential Skills/Basic Qualifications: Experience in Cryptography/… accuracy of work Experienced at making informed decisions, against tight timescales Able to prioritise and manage multiple tasks concurrently Proficient in MS Office applications ? Desirable Skills/Preferred Qualifications: Experience in IT Security roles Knowledge of cryptography Industry relevant Security qualifications. Industry relevant Project Management qualifications. Experience in an Operational environment Operational documentation creation and maintenance. Deep understanding More ❯

this role, you'll create seamless, meaningful installation and end-user experiences by weaving together the best of technology, steerable assets, and market insight. If you care deeply about customer satisfaction, love bringing teams together to find innovative solutions, and want to be part of a purpose-driven mission, this could be the perfect opportunity for you. Here's … understand the key problems and value Build a great Product Roadmap that pulls together the best of SAAS, Kraken, Microsoft Dynamics and in-house products to create the best customer and business experience Identify new technology and market trends to best exploit our existing Smart meter new connections business Responsible for defining and driving the technology roadmap for … and drive an agile and adaptable approach to change Are we the perfect match? You bring a strong foundation in product leadership, through a degree or equivalent hands on experience You understand developer and end-customer experiences deeply and care about improving every step of the journey You're confident working in agile environments, with a focus on More ❯

and analytics, and collaborating with tech and design teams to enhance user experience. The leader will evolve existing capabilities and develop new ones to deliver relevant, proactive, and intelligent customer experiences. What you'll do Lead the Growth product group as a transformational, accountable, and transparent leader passionate about delivering business value. Influence senior stakeholders to manage a portfolio … teams to prioritize initiatives. Ensure product changes align with growth strategies and are properly sequenced in roadmaps. Deepen understanding of macro trends and identify opportunities for advantage. Respond to customer needs and innovate accordingly. Focus on customer problems and promote a user-first mindset. Balance cost, risk, and technology considerations, working with tech leadership. Build extensible, value-adding … end product delivery lifecycle with Tech Delivery Leaders. Maintain team agility to adapt to internal and strategic changes. Explore resilient, scalable technologies to stay competitive. What you'll bring Experience leading product teams in large, digital, consumer-focused organizations. Proven ability to translate business strategies into consumer digital products. Knowledge of design thinking, cloud tech, and UK regulatory landscape. More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

working with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands.To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯