IT Scheduling & Performance Coordinator
- Hiring Organisation
- Littlefish
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
service improvements Support the upkeep of our telephony platform, ensuring skills, profiles and channels remain accurate and effective. Support the upkeep of our Gamification platform, ensuring we deliver relevant learning content and incentivise our Service Desk Engineers in their performance. Who you are: Youll thrive in this role … real time monitoring or workforce management. Experience in outsourced or IT service provider environments. Familiarity with RingCentral or NICE InContact systems. Familiarity with Centrical Gamification platform. Experience with Power BI. Awareness of Working Time Directive or Health & Safety legislation. What can we offer you? Healthcare cash plan. This will give ...