1 to 25 of 41 ITIL Jobs in Nottingham

Windows Server Operating Systems, Windows Active Directory, and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level Good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self More ❯

hybrid environments 3+ years' experience with Microsoft Windows Server, Active Directory, Entra ID, VMware/Hyper-V Current SC or higher clearance Understanding of ITIL Service Operations Clear communication skills Self-driven and resourceful Flexibility and adaptability Team collaboration skills Excellent communication and facilitation skills Technical qualifications (e.g., Windows Server More ❯

environments 3+ years' experience with Microsoft Windows Server, Active Directory, Entra ID, VMware/Hyper-V SC clearance or willingness to obtain Understanding of ITIL Service Operations and support processes Excellent communication skills Self-motivated and able to work independently and in teams Flexible with changing requirements and priorities Technical More ❯

Group Policy, and DNS/DHCP. Knowledge of networking concepts, including TCP/IP, VLANs, and VPNs. Experience with SharePoint and Intune. Familiarity with ITIL processes and best practices. Ability to work independently and as part of a team. Experience with virtualization technologies such as VMware or Hyper-V. Previous More ❯

skills. Preferred Qualifications: Microsoft Certified: Windows Server Hybrid Administrator Associate (or similar). Experience with Office 365, Exchange, and Azure Active Directory. Knowledge of ITIL framework and best practices. Experience in managing SCCM, WSUS, and other deployment tools. Work Environment: Hybrid/On-site depending on business needs. Must be More ❯

various application technical stacks and a solid knowledge of service delivery principles; Experience in ERP and field systems is a plus. Strong understanding of ITIL best practices and service management frameworks. The ability to build and maintain effective relationships with stakeholders at all levels. Excellent problem-solving and analytical skills. More ❯

service operations. Fluency in social media platforms and direct experience working with social media management software. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a More ❯

customer service operations and industry-standard frameworks. Experience with UK retail industry and customer service operations. Knowledge of industry-standard frameworks (e.g., Contact center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and software-as-a More ❯

security standards. Knowledge of HMG Security Standards and Processes. Ability to balance business needs with technical and security standards. Attributes: Commercial awareness. Familiarity with ITIL practices. Technologies: Microsoft Sentinel AT&T USM Qualys Office365 MS Exchange Defender Suite & ADX Platform What can we offer you? Referral Bonus Earn £1000 when More ❯

identity and access management, preferably in financial services or regulated environments, with beneficial qualifications like a degree in cybersecurity or certifications such as Security+, ITIL, or vendor-specific credentials. Reward & Benefits: A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual More ❯

administration Windows Server administration Exposure to Mac environments Networking (LAN/WAN) Experience working in a consultancy or MSP environment M365 certifications Familiarity with ITIL practices What’s in it for You? Microsoft training and certification support Exposure to a wide range of technologies and client environments Collaborative and supportive More ❯

able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to More ❯

able to manage your time effectively. Full UK driving licence (vehicle provided). Desirable but not essential: IT certifications (e.g. CompTIA A+, Microsoft Certified, ITIL). Familiarity with cloud services such as Azure or AWS. Experience with remote access and desktop tools. Why Join Us? Competitive salary - up to More ❯

Creating helpful scripts, tools, and knowledge bases for common issues. Bonus Points: Experience with API tools like Postman and scripting in PowerShell. Knowledge of ITIL, incident management, and tools like HubSpot Service Tool. Comfortable working in Agile or hybrid delivery setups. Any exposure to Microsoft Fabric is a plus. Leading More ❯

division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel More ❯

division as part of the leadership team Who you are: Proven experience in a service delivery or cyber operations leadership role Strong understanding of ITIL principles and service delivery methodologies Excellent leadership, communication, and client relationship skills Financial acumen and a focus on efficiency and value Knowledge of Microsoft Sentinel More ❯

leadership skills Desirable qualifications and experience: Industry certifications or working toward one Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning Understanding of ITIL and service management methodologies Why consider this role? Join a forward-thinking, values-led organisation with a strong public service mission Lead meaningful technology initiatives More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French (nice to More ❯

you" behavioural standards Training and Qualifications Essential Awareness of automation methodologies (e.g., ROM2) Strong understanding of process analysis and optimisation techniques Desirable Awareness of ITIL Service Management methodology Microsoft Project qualification or training Experience Essential Knowledge of data protection and governance policies related to automation (e.g., GDPR, Freedom of Information More ❯

Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI About us With over 20,000 employees across the globe More ❯

advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

Qualifications, Knowledge, and Experience: Demonstrable experience in senior-level communication and stakeholder management. Commercial experience in managing contractual requirements and ensuring adherence to commitments. ITIL certification. Experience with SDI or ISO20001 accreditation. Knowledge of AGILE project management methodologies. Why Join Us? As a Service Delivery Manager, you will play a More ❯

than 100 sites Identifying service improvements and promoting end-user satisfaction What were looking for: Proven experience in IT support management Strong understanding of ITIL and service management best practices Technical knowledge of Microsoft infrastructure, networking, and remote support tools Excellent communication and interpersonal skills Ability to lead, coach, and More ❯

successful candidate, you will have a degree/professional qualification or equivalent relevant experience and be a motivated self-starter, ideally with experience of ITIL and supporting change within a complex IT environment. At the University of Nottingham, we aim to give you all the support you need to nurture More ❯