7 of 7 ITIL Jobs in Nottinghamshire

in Active Directory (users, groups, GPOs). Good knowledge of Office 365 and Azure AD. Logical thinker with strong problem-solving skills. Excellent communication and customer service skills. Desirable: ITIL Foundation (V3 or experience in ITSM structures). Microsoft Azure Fundamentals or equivalent certification. MCP, CCNA, or other relevant technical certifications. Experience with Apple, Citrix, or printer management. We're More ❯

able to organise and manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may also have More ❯

on the job with support. Experience in client support (internal or external). Active interest in technology. Willingness to work in an office-based role. Desirable capabilities: Experience with ITIL processes. Experience dealing with technology-related issues. Familiarity with service management tools such as ServiceNow. Additional Information Benefits package includes: Great compensation package and discretionary bonus plan Core benefits include More ❯

Bachelor's degree in Computer Science, IT, or a related field. Desirable Skills Experience within the UK retail sector and customer service operations. Knowledge of industry frameworks such as ITIL or Contact Centre standards. Sprinklr certifications or certifications in related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based SaaS environments. More ❯

Contribute to the Cloudworks knowledgebase for easier future problem resolution Conduct proactive follow-ups to confirm customer satisfaction Process Adherence Execute core Service Desk functions following Cloudworks protocols Apply ITIL framework principles for optimal service delivery Utilise systems effectively to support quality and efficiency targets Essential Technical Skills: Core Experience Required: Microsoft 365 including Defender, Purview, Intune and Autopilot Windows … troubleshooting and support Entra ID/Active Directory management Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls Windows Server Administration Advantageous Experience Managed Service Provider (MSP) background ITIL v3/v4 Foundation Certification or ITIL experience SLA-focused service delivery High-volume call management ISO27001 security framework knowledge VOIP (PBX, SIP), Teams Phone Microsoft Terminal Services/RDS administration More ❯

to £510 inside IR35. Roles & Responsibilities Provide Mainframe Automation and output management support Communicate and collaborate with the wider Tech/Mainframe team to handle escalated issues Comply with ITIL practices and processes Manage Mainframe Automation tools in line with ITIL processes, and company-wide security, compliance and policies Skills & Experience Knowledge and experience working with Mainframe systems and operations … using CA-View/CA-Deliver essential, CA7/CA11 desirable Knowledge of tools including OPSMVS, REXX, I-Dash, ServiceNow, Control D and Splunk (Dashboards) highly desirable Familiarity with ITIL processes and Agile methodology Relevant education/qualifications in Information Technology/Computer Science (or similar subjects) About Express Recruitment Express Recruitment has been offering exceptional recruitment solutions across the More ❯

Come and join the Littlefish team! Work location: Nottingham or Sheffield hybrid. The current team collaboration day is Wednesday. Salary: Up to: £70,000 Must Be eligible for SC (Must of lived in the UK for the past 5 years More ❯