13 of 13 ITIL Jobs in Nottinghamshire

Checkpoint, Juniper) Experience with load balancers and authentication technologies Proven problem-solving skills and ability to work under pressure Excellent communication and organisational skills ITIL process knowledge and experience in a NOC or multi-customer environment ...

timely manner according to an agreed service level. Document procedures, standards, best-practice configurations, settings, installation sequences, and back-out instructions. Follow ITIL/Service Management policies and procedures. Help the software asset management team to maintain applications (licence management and version control). The skills you'll need: Proven ...

communication and stakeholder management Methodical approach with good documentation skills Desirable: Exposure to system integrations, testing/QA processes, or reporting/automation tools ITIL Foundation or equivalent Comfortable in a fast-paced, change-driven environment Working arrangements: Office-based with some hybrid flexibility Occasional out-of-hours work ...

test teams Experience working with the full software development lifecycle Hands on experience of source control such as Git Understanding of Project Management, SDLC, ITIL and Data Security & Compliance and other frameworks Ability to research alternative technical solutions, build and test them and recommend their adoption, e.g. use a sort ...

service desk processes and knowledge base. Support ICT service continuity and participate in disaster recovery planning and testing. Through training and professional development in ITIL, ensure adherence to ITIL principles, including a focus on value, collaboration, and continual improvement. Work collaboratively to ensure that all ICT Department projects are delivered ...

ground running on urgent issues Standardise work practices and processes, developing CSI and quality culture Promote service excellence and work on an ITIL structure throughout Supports regular SLA/KPI performance data gathering and the determination of remedial/corrective action Maintain an intimate awareness and understanding of incidents allowing … effective communication with senior management customers, managing expectation of key stakeholders Working closely with other departments including but not limited to all ITIL areas and Development to provide technical support, complete technical investigations and make ongoing improvements to processes and procedures Proactively arrange chair and minute meetings for investigations ...

point of escalation for the ICT Service Delivery Team to provide operational guidance and technical support for complex issues. Using practises from the ITIL framework, you will drive continuous improvement in ICT Service Delivery. Working closely with suppliers, partners, and internal teams, you will help maintain highly available, secure … senior technical support for complex endpoint issues, including how to manage the call life cycle through incident and problem management. Experience working in an ITIL environment and understand relating to Incident and Service Request, Problem, and Change management. Leading on ICT Service Level, Availability, Continuity, Capacity, Security, Release, and Configuration ...

point of escalation for the ICT Service Delivery Team to provide operational guidance and technical support for complex issues. Using practises from the ITIL framework, you will drive continuous improvement in ICT Service Delivery. Working closely with suppliers, partners, and internal teams, you will help maintain highly available, secure … senior technical support for complex endpoint issues, including how to manage the call life cycle through incident and problem management. Experience working in an ITIL environment and understand relating to Incident and Service Request, Problem, and Change management. Leading on ICT Service Level, Availability, Continuity, Capacity, Security, Release, and Configuration ...

infrastructure incidents and issues Ensure stable operation across servers, networking, storage, and telephony Coordinate cross-team and third-party support during incidents Maintain ITIL-aligned operational processes (incident, event, capacity management) Produce clear management and operational reporting Ensure documentation and knowledge items remain current Coach and support team members, maintaining … Active Directory/Azure AD, Virtualisation, Backup and disaster recovery Experience with SolarWinds Orion for monitoring and event management is advantageous Comfortable working in ITIL-aligned, service-driven environments Contract Overview Role: Infrastructure Operations Manager Duration: 3 Month Contract IR35: Inside IR35 Rate: £450 - £500 per day Location: Hybrid, Nottingham ...

What you'll be doing: The IT Programme Manager role is a key position, responsible for the management of strategic initiatives within a large investment portfolio, supporting the Retail side of our business. This is ...

operational teams. Manage Mainframe Automation tools, ensuring compliance with security and policies (e.g., CyberArk, ServiceNow). Handle problem escalations, including vendor support, and follow ITIL processes (Change, Incident, Root Cause Analysis). Potential 24x7x365 on-call support. Required Skills: Knowledge of Mainframe systems (OPS MVS, CA-View, CA-Deliver, REXX … . Experience with Mainframe Operations: JCL, ISPF, JES2, z/OS. Familiarity with ServiceNow, ITIL processes, and Agile concepts. Ability to handle Splunk dashboards, alerts, and basic file transfer knowledge. Desirable Skills: Experience with BMC AMI Ops Automation, BMC Control-M. Knowledge of REST APIs, SAS, and Windows servers. ...

Acting as a key point of escalation for automation-related issues (internal and vendor) Representing your team in technical and stakeholder meetings Working within ITIL frameworks (Change, Incident, Problem & RCA) Managing tools in line with security and compliance standards (e.g. CyberArk, ServiceNow) Supporting on-call activity where required for critical …/BMC Automation tools I-Dash/CA7 administration Exposure to REST APIs, Windows Server, SAS Familiarity with ServiceNow, Agile ways of working, ITIL processes Why this role? Work in a highly technical, enterprise-scale environment Be part of a team where your expertise directly impacts critical systems and operations ...

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