2 of 2 Knowledge Management Jobs in Nottingham

part of the service desk, delivering to the standards and procedures agreed with Computacenters customers, including issue investigation, support documentation, and technical coaching. What youll do Incident/Request Management 80% Manage incidents related to mobile devices and services, routed from First Line Analysts, and resolve within SLA. Maintain technical knowledge and expertise associated with mobile platforms (iOS … Android, Workspace ONE). Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and … update mobile support documentation and procedures based on experience and feedback. Share knowledge with colleagues and customers through direct communication and knowledge-sharing tools. Proactively research mobile technology issues and solutions, documenting findings for team benefit. Actively develop personal knowledge of emerging mobile technologies and solutions. What youll need Current SC clearance or the eligibility and willingness More ❯

of products and services that it provides to numerous corporate customers across several industry verticals including financial services, banking, pensions, retail, travel, utilities, telecoms and many more. The Commercial Management Team ensures that all the contracts concluded with clients are done in a manner that protects both parties and ensures that Experian balances risk and reward. The team is … Skills You will demonstrate a commitment to the use of IT and automated systems to assist in the delivery of legal services, and an understanding of the importance of knowledge management. Experience working in-house at an FCA-regulated business desirable but not essential. Knowledge of the following areas would be beneficial: Data and/or software licensing … Data protection Competition law Intellectual property Financial services regulation AdTech Risk management issues for an in-house legal team Post-qualification experience of drafting, negotiating and advising on commercial contracts ( including data and technology related agreements) would be ideal. Qualification as a solicitor, barrister or chartered legal executive (in England & Wales, Northern Ireland or Scotland), qualified as a lawyer More ❯