Customer Services Manager
- Hiring Organisation
- THE CHANNEL RECRUITER LTD
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
resolving escalations and improving how the department works. What you’ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational … Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds ...