Network Services Manager
Nottingham, Nottinghamshire, United Kingdom
Specsavers
Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network availability and performance across stores, corporate offices, supply chains, and data centres. You will proactively … mitigate risks by reviewing analytics on network metrics using Meraki Dashboards and other network observability toolsets. Additionally, you will oversee the service performance of global network managed services, advocating for regional service teams on continuous improvement initiatives. You will manage risks, issues, and escalations, monitor vendor adherence to KPIs … and SLAs for service performance, and contribute to service governance processes. Your role will involve collaborating with stakeholders and third parties to optimise service performance and implement Continuous Service Improvement Plans (CSIP). If you have a good working knowledge of network solutions & technologies, such as WAN/ More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: