reproduce the issue if required. Proactively diagnose and deep dive on/deep dive on errors and/or underlying issues highlighted in daily transaction reporting based on log analysis, database querying (e.g., SQL) Contribute to RootCauseAnalysis for issues and problems ensuring they are managed to resolution and improvements are implemented Regular weekday working More ❯
response capabilities. - Monitor third-party performance against resilience KPIs and manage remediation plans for identified gaps. 3. Incident Management & Monitoring Track and coordinate responses to third-party incidents, supporting rootcauseanalysis and lessons learned. - Maintain visibility of emerging risks and industry trends to proactively enhance resilience strategies. 4. Governance, Reporting & Compliance Prepare and deliver regular reports More ❯
be part of a team that values collaboration and innovation. You'll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing rootcauseanalysis to managing change requests and supporting compliance, you'll play a key role in keeping our customers' environments running smoothly. What you'll do Manage More ❯