2 of 2 Root Cause Analysis Jobs in Nottingham

fashion. Handle escalated customer support issues, providing solutions aligned with business SLA requirements Design and implement automation scripts and tools to optimize processes. Conduct root cause analysis for major incidents and recommend long-term fixes. Collaborate with cross-functional teams for service improvements Responding to critical incidents … Terraform, Chef) Cloud Infrastructure Administration and Troubleshooting. Strong familiarity with using virtualisation technologies, and investigating issues that arise, performing deep dive investigation to perform root cause analysis. Openstack operations experience preferred. Nice To Have Automated Network Configuration. Experience automating network deployment configurations and making safe, repeatable changes

with managed service providers (MSPs) and vendors to maintain agreed performance and security standards. Manage escalations from the Service Desk, delivering advanced troubleshooting and root cause analysis. Support the planning and delivery of infrastructure and security projects, ensuring alignment with business requirements, budgets, and timelines. Proactively monitor system