3 of 3 Service Management Jobs in Nottingham

with technical and non-technical stakeholders during high-pressure situations? Do you have knowledge of ITIL Processes and best practice for Incident and Request Management? Have you used analytical tools or dashboards to spot anomalies, trends, or early signs of potential issues? As an Incident Analyst, you will play … maintaining the stability and reliability of critical services within the DVSA. You will be responsible for managing and coordinating the response to incidents, ensuring service disruptions are resolved as quickly and effectively as possible, while minimising impact on users and business operations. Working within a fast-paced operational environment ...

Testing (UAT), including developing test plans Support system users and the wider Technology Services team on core applications Log, manage and resolve incidents and service requests using IT service management/call logging tools What you’ll bring We’re looking for a technically capable, customer-focused ...

Testing (UAT), including developing test plans Support system users and the wider Technology Services team on core applications Log, manage and resolve incidents and service requests using IT service management/call logging tools What youll bring Were looking for a technically capable, customer-focused Applications Specialist ...