IT Engineer to join our team supporting Nelsons Solicitors across Nottingham, Leicester and Derby. About the Role: We are seeking a skilled and motivated 2ndLineSupport Engineer to join our dynamic IT team. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 2ndlinesupport for IT-related issues, including hardware, software, and network problems. Troubleshoot and resolve technical issues escalated from the 1st linesupport … resolutions. Provide training and guidance to 1st linesupport staff and end-users as needed. Requirements: Proven experience in a 2ndlinesupport role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
