Director of Customer Service
- Hiring Organisation
- Alexander Rhodes Associates Ltd
- Location
- Nottingham, UK
- Employment Type
- Full-time
wholesale or B2B connectivity services would be important, ideally in a telco, mobile or utility provider Extensive experience with service delivery metrics, customer satisfaction analytics, and continuous improvement programmes Hands-on, "customer first" attitude, able to develop innovative ways to improve service delivery, driving higher satisfaction and faster ticket resolution ...