51 to 55 of 55 Analytics Jobs in Nottinghamshire

Identify and escalate quality risks in data analysis with suggested mitigation or resolutions as appropriate Undertake customer requirements analysis and implement findings in data analytics planning and outputs Identify data sources and the risks and challenges to combining within the data analysis activity Apply organisational architecture requirements to data analysis … activities Apply statistical methodologies to data analysis tasks Apply predictive analytics in the collation and use of data Collaborate and communicate with a range of internal and external stakeholders using appropriate styles and behaviours to suit the audience Use a range of analytical techniques such as data mining, time series ...

Amazon Connect contact flows and routing logic aligned to complex customer journeys Develop and enhance AI-powered IVR, agent assist capabilities, and real-time analytics using AWS services Integrate AWS Connect with core enterprise systems, CRM platforms, and external services using APIs and event-driven architectures Implement secure, compliant workflows … recording controls, and data protection mechanisms Ensure all solutions meet regulatory standards including PCI-DSS, GDPR, and financial services compliance requirements Build reporting and analytics solutions using Contact Lens and Connect Analytics for operational and regulatory insight Support outbound communication campaigns in line with regulatory obligations Develop infrastructure-as-code ...

hands-on engineering role where you’ll design, build, and optimise contact centre capabilities, working across AI-driven customer interactions, real-time analytics, and secure integrations into core banking systems. What You’ll Be Doing Designing and building Amazon Connect contact flows and routing logic aligned to financial customer journeys … Delivering new capabilities across AI-driven IVR, agent assist, and Contact Lens analytics Integrating AWS Connect with core banking systems, CRM platforms, and risk/fraud engines using Lambda and APIs Ensuring all workflows meet regulatory standards including PCI-DSS and GDPR Implementing secure authentication and verification flows for high ...

An exciting opportunity has arisen to join a leading organisation delivering large-scale digital transformation within the customer experience space. This role sits within a high-performing technology team focused on modernising cloud contact centre ...

including hierarchy, contrast, consistency, and accessibility. Ask thoughtful, strategic questions to uncover user needs and business goals. Continuously iterate on designs based on feedback, analytics, and evolving user needs. Required Skills & Experience Proven experience designing for both software applications and marketing websites . Strong proficiency in Figma , including component libraries … functional teams in an agile environment. Desirable Skills Awareness of front-end technologies (HTML/CSS/JS) and tools like Hotjar or Google Analytics to support collaboration with developers and inform design decisions. Familiarity with SEO and CRO to support data-driven design decisions. Advanced Figma skills including scalable ...