2 of 2 Remote Customer Engagement Jobs in Nottinghamshire

team of Product Managers, driving product-led growth, and integrating AI capabilities into the product lifecycle. Collaboration with engineering and experience teams is essential to deliver solutions that meet customer and regulatory requirements. Responsibilities: Establish and execute an AI-focused product strategy aligned with organizational goals.Manage commercial performance metrics, including revenue growth and customer retention.Lead and develop the … product management team.Oversee product delivery using agile and lean methodologies.Conduct customer engagement and research to validate solutions.Monitor technology trends, compliance standards, and AI governance.Communicate product plans and progress to senior stakeholders.Skills and Experience:Extensive experience in B2B SaaS and regulated industries (EHSQ, GRC preferred).Proven leadership in product management and growth-focused roles.Familiarity with AI-enhanced products and More ❯

Macildowie are working exclusively with this flexible and supportive SaaS/Tech client based in Nottingham city centre. They are looking for a Customer Account Manager to join their compact, cooperative team. This is a high impact role... The Customer Success Manager will be a key stakeholder in influencing the product roadmap, working closely with leadership and the … voluntary days off per year for charity/community work Full equipment provided for home working Influence: you'll play a key role in shaping product direction by representing customer needs to leadership and the development team. What You'll Be Doing As a Customer Account Manager, you will: Serve as the primary point of contact for a … portfolio of existing customers, helping them derive maximum value from the platform. Onboard new clients, driving product adoption and ensuring smooth implementation. Conduct regular business reviews to understand customer goals, usage patterns, and satisfaction. Proactively identify opportunities for expansion or upsell (as customers' needs evolve). Monitor customer health metrics and churn risk; develop and run success plans More ❯