9 of 9 Remote Customer Experience Jobs in Nottinghamshire

excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you'll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership … products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about More ❯

development lifecycle and client focused delivery you will work with multiple stakeholders to facilitate the delivery of projects. Knowledge of stakeholder management and the SDLC is key and previous experience working in the energy sector is mandatory. Roles and Responsibilities - Work internally and externally with multiple stakeholders. Facilitate multiple stakeholders to ensure the required software solution is delivered as … per the requirement and the product roadmap. Setting expectations and managing stakeholders. Define the customer experience and enhance the customer journey. Provide support, coaching and direction to the team as required. Key Skills Required - Broad experience of the retail energy market. Proven ability to work across the business with multiple stakeholders. Client facing delivery experience. An More ❯

Permanent Start Date: ASAP About the Opportunity Join a critical technology team at a leading global financial institution, where your expertise as a seasoned software engineer will directly impact customer experience and business growth. This is not a typical contractor role - we're seeking a top-class, accomplished software engineer with a strong and credible career history, preferably … at least one core language: Java/Spring Boot , TypeScript/React/Angular, Golang, or Python Strong problem-solving skills with the ability to simplify complex technical concepts Experience mentoring and leading engineering teams Excellent communication skills to engage technical and non-technical stakeholders alike Confidence in navigating, integrating, and developing solutions across multiple systems Solid understanding of … software architecture, design patterns, and secure coding best practices Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and CI/CD pipelines is a plus Familiarity with SQL/NoSQL databases and version control systems like Git Strong leadership and ownership mindset with a commitment to engineering excellence What's In It for You Competitive salary range More ❯

during significant incidents across various platforms and regions, championing continuous improvement through in-depth Root Cause Analysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and enhancing our current framework, collaborating with stakeholders across the organisation to optimise our approach to live incident … issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in our software, customer experience, and communication. Incident Management Process Implementation: Create and implement a resilient incident management process to effectively tackle incidents across our various platforms. Incident Response, Resolution and Communication … from past incidents. Additionally, implement improved processes for newly acquired businesses and platforms to elevate the maturity of incident and change management. Team Collaboration: Work closely with Technology, Sales, Customer Success, and Compliance teams to ensure a unified approach to managing incidents. Reporting: Generate regular reports on incident and change management trends, outcomes of RCAs, and action statuses. Compliance More ❯

by Forbes Magazine . What you'll be doing Experian's contact center technology team is at the forefront of innovation, dedicated to creating cutting-edge solutions that enhance customer interactions. We are seeking a talented Senior Software Development Engineer to join our dynamic team and drive the development of state-of-the-art Intelligent Virtual Assistant (IVA) customer … company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at Experience and Skills Qualifications BE/BTech 5 to 7 years of relevant product or engineering experience, with a focus on Amelia and NICE CXone. Proficiency in Groovy and … Python. Preferred experience in Java. In-depth understanding of AWS technologies such as DynamoDB and Lambda. Experience with tools like Git, Insomnia, VS Code, and Co-Polit. Ability to lead and inspire a team, fostering a collaborative and innovative work environment. Strong verbal and written communication skills, capable of conveying complex technical concepts to diverse audiences. Excellent analytical More ❯

data-driven decision heritage and human-centered approach enable us to design innovative financial experiences. We are building a next-generation data platform using modern technology to deliver transformative customer experiences. We seek a Head of Data Product Management to define and own our UK Data Products strategy, inspire and transform our UK business, and lead a team of … prioritize valuable capabilities. Work with teams across engineering, delivery, architecture, cyber, data risk, and US enterprise to deliver capabilities to users. Advocate for data governance, ensuring standards and user experience are balanced. Incorporate business analytics into product design and define success metrics. Present and build consensus with senior stakeholders, keeping them informed. Use data to drive continual growth and … process improvements. What we're looking for Experience in translating business opportunities into Data, Machine Learning, and AI products in digital or tech sectors. User-focused mindset with strong commercial skills for ROI optimization. Proven thought leadership and delivery of complex products or platforms. Excellent communication skills to engage, influence, and inspire. Experience leading and mentoring product managers. More ❯

awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later living experience in the UK, with a commitment to expand our portfolio to 34 retirement villages, which will equate to around 5,000 age-appropriate homes for retirees. The Recovery Suite … in project planning, timeline management, and reporting to ensure a smooth and successful launch. Ensure the village team has a clear understanding of the service offering, booking procedures, and customer journey prior to opening. Post-Launch Monitor and Evaluate: Track suite occupancy, gather feedback, and measure outcomes to assess the effectiveness of the pilot and identify areas for improvement. … the ongoing refinement of the Recovery Suite model, capturing insights for replication or enhancement at Millfield Green and beyond. Inspired Excellence Proactively address issues that affect the resident and customer experience. Deliver consistent, exceptional service to potential and existing residents, their families, health and care partners, and team members. Ensure accurate and timely submission of all required reports and More ❯

support this, we are recruiting for talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 3-month contract with potential to be extended. The role is Hybrid, with one day a week being based in their Nottingham office, this … requirements. * Actively coach and mentor others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: * Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. * Strong understanding of SQL, database design, and data architecture. * Experience with Databricks and/… as data warehousing. * Able to write repeatable, production-quality code for data pipelines, utilizing templating and parameterization where needed. * Can make data pipeline design recommendations based on business requirements. * Experience with data migration is a plus. * Open to new ways of working and new technologies. * Self-motivated with the ability to set goals and take initiative. * Driven to troubleshoot More ❯

support this, we are recruiting for talented data engineers. As a major UK energy provider, our client is committed to 100% renewable energy and sustainability, focusing on delivering exceptional customer experiences. It is initially a 3-month contract with potential to be extended. The role is Hybrid, with one day a week being based in their Nottingham office, this … requirements. * Actively coach and mentor others in the team and foster a culture of innovation and peer review within the team to ensure best practice. Knowledge and Skills: * Extensive experience of Python preferred, including advanced concepts like decorators, protocols, functools, context managers, and comprehensions. * Strong understanding of SQL, database design, and data architecture. * Experience with Databricks and/… as data warehousing. * Able to write repeatable, production-quality code for data pipelines, utilizing templating and parameterization where needed. * Can make data pipeline design recommendations based on business requirements. * Experience with data migration is a plus. * Open to new ways of working and new technologies. * Self-motivated with the ability to set goals and take initiative. * Driven to troubleshoot More ❯