3rd Line Infrastructure Support Analyst - Windows
- Hiring Organisation
- Akkodis
- Location
- Nottingham, Nottinghamshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £52000/annum
incidents Ensure service levels and operational targets are achieved Drive improvements in first-time fix rates and customer satisfaction Support Windows Server, Active Directory, Entra ID, and virtualisation platforms Perform root cause analysis and contribute to problem management activities Assist with technical escalations and mentor colleagues … Looking For Essential Experience Significant experience supporting large-scale enterprise or hybrid infrastructure environments Strong expertise in: Microsoft Windows Server Active Directory Microsoft Entra ID VMware and/or Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy ...