Service Delivery Manager
Beeston, Nottinghamshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Metropolitan Thames Valley
of MTVH, is looking for a dynamic Service Delivery Manager to lead operations across a defined region. This is a pivotal role responsible for managing responsive repairs, voids, disrepair, and planned works, ensuring exceptional service delivery to our customers. Key Responsibilities Lead and manage day-to-day operations across repairs and maintenance services. Drive performance and value for money through … effective resource management. Oversee a team of Contract Managers, Supervisors, and Trade Operatives. Ensure compliance with health & safety, regulatory frameworks, and accreditation standards. Collaborate with MTVH colleagues to deliver long-term property solutions. Act as NICEIC Principal Duty Holder for the region. Handle complaints and customer issues with professionalism and care. Maintain risk registers and ensure contract management procedures are … apprenticeship programme. Work collaboratively with MTVH colleagues across various directorates. What We're Looking For Proven experience in senior management within a maintenance or housing environment. Strong commercial acumen and a track record of delivering operational excellence. In-depth knowledge of social housing maintenance and regulatory frameworks. Professional or trade qualifications (or equivalent experience). Deep understanding of applicable H More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: