IT Intraday and Scheduling Analyst
- Hiring Organisation
- Littlefish
- Location
- Nottingham, Nottinghamshire, East Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £28,000
next, and make sure weve got the right people in the right place at the right time. Youll take ownership of our workforce management tools, build accurate and effective schedules, monitor live performance, and provide clear, practical insight to support confident decision making. Your work will help … quickly to trends or anomalies. Analyse the previous 24 hours to understand variance and improve forecast accuracy. Track schedule adherence using NICE Workforce Management and escalate when needed. Maintain Service Desk Engineer schedules to ensure operational coverage. Manage WFI rules to maintain SLA performance. Produce intraday, daily, weekly ...