Nottingham, Nottinghamshire, East Midlands, United Kingdom
Marmion Recruitment
professional and effective responses to technical issues, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactivemanagement of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … issues and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologiesparticularly within the Apple and endpoint management spacethrough ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc, is … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯
issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactivemanagement of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies particularly within the Apple and endpoint management space through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯
Nottingham, New Basford, Nottinghamshire, United Kingdom
Marmion Resourcing Ltd
issues via telephone, video calls, and email, logging all work through the case lifecycle. Handle complex technical escalations through to resolution, resolving incidents and service requests within SLA targets. Proactivemanagement of end-user environments, with a strong emphasis on Apple ecosystem technologies and enterprise device management using Jamf Pro. Manage workload effectively, balancing priorities with business … and trends. Follow ITIL best practises for Major Incident, Change Enablement and Problem Management. Stay up to date with current/emerging technologies—particularly within the Apple and endpoint management space—through ongoing self-development and training. SKILLS & EXPERIENCE: Previous experience in a similar Senior Service Desk Engineer , client facing role , within a managed services provider ( MSP ), VAR , etc … essential. Apple : Hardware, software, Apple Business Manager (ABM) and Device Enrolment Program (DEP). Jamf : Jamf Protect, Jamf Pro API scripting, Jamf Pro for large-scale Mac deployments and management, Jamf integrations with Azure AD, Okta, Google Workspace, or LDAP. macOS : Bash and Zsh scripting for macOS automation, macOS security frameworks, FileVault, Gatekeeper, and System Integrity Protection. Experience with More ❯
investigations to drive continuous improvement. Through training, policy development, and engagement initiatives, we influence safe behaviours and strengthen Amazon's safety culture. Our work ensures that risk reduction is proactive, comprehensive, and always evolving. About the team RME WHS is part of the High-Risk Operations (HRO) family, working under the mantra: "Safe to Operate. Operate Safely." We enable … support RME teams by maintaining a robust suite of policies, standards, procedures, and specifications, enacted through competent, trained individuals and continuously improved through targeted bar-raising programs. Through collaboration, proactive risk management, and a commitment to high safety standards, the RME WHS Team plays a critical role in ensuring Amazon's operational safety remains world-class. BASIC QUALIFICATIONS … Experience in program or project management - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) - Completed Degree in safety, industrial or quality engineering, safety or health related science, Reliability & Maintenance, Engineering (RME) or Business Administration discipline. - Experience in Safety, RME More ❯