5 of 5 Time Management Jobs in Nottinghamshire

Log, classify, and manage customer incidents following established procedures Troubleshoot Microsoft desktop operating systems Execute new starter and leaver processes including user/mailbox creation, mailbox configuration, and permissions management Resolve or escalate business application issues, coordinating with software vendors as needed Manage multiple priorities effectively during high-volume periods Service Management Optimise productivity through effective time management Maintain exceptional call queue standards with regular priority reviews Provide comprehensive updates via telephone and our helpdesk platform Ensure all ticket documentation meets quality standards Contribute to the Cloudworks knowledgebase for easier future problem resolution Conduct proactive follow-ups to confirm customer satisfaction Process Adherence Execute core Service Desk functions following Cloudworks protocols Apply ITIL framework principles … and efficiency targets Essential Technical Skills: Core Experience Required: Microsoft 365 including Defender, Purview, Intune and Autopilot Windows 10/11 troubleshooting and support Entra ID/Active Directory management Networking concepts (TCP/IP, DNS, DHCP), Routers, Firewalls Windows Server Administration Advantageous Experience Managed Service Provider (MSP) background ITIL v3/v4 Foundation Certification or ITIL experience SLA More ❯

incidents and requests progress to a resolution. Stay up to date with internal processes, regularly review knowledge articles and online resources, and collaborate with team members to deliver first-time fixes whenever possible. When necessary, escalate incidents and requests to internal teams or external parties, ensuring effective collaboration until resolution. Skills & Experience: A minimum of 1 years’ experience within … telephone manner when interacting with users. Service Desk : experience providing technical support to external customers, or within a technical support team within a large multi-site business. Incident & Request Management : experience handling incidents, requests, or cases within a ticketing system (e.g. ServiceNow.) Strong diagnostic approach, attention to detail and effective fault-finding. Excellent time management skills and … Windows 10 and 11 systems. Microsoft Systems : Hands-on experience with Active Directory (Azure and On-Prem) and Microsoft 365 (Exchange Online, Teams/SharePoint Admin Centre). Intune Management : Experience using Microsoft Intune for Device enrolment, App deployment and Device configuration AND/OR: Apple Device Management : Experience with Jamf Pro and/or Jamf School, including More ❯

work and collaboration to achieve project deadlines. Cross-functional Collaboration: Partner with developers, testers, and end-users to ensure solutions meet customer satisfaction and business needs. Stakeholder & Client Relationship Management: Build and maintain strong relationships with clients and internal stakeholders at all levels, ensuring high satisfaction and effective escalation of critical issues. Project Estimation & Planning: Provide accurate estimates for … business process mapping, engineering, and the analysis/design of systems (package integration and bespoke development). Skilled in producing high-quality user stories and acceptance criteria. Stakeholder & Client Management: Adept at working supplier-side, managing client stakeholders and 3rd parties, and effectively planning/running large workshops with senior client stakeholders. Agile Delivery & Methodologies: Experience with Agile software … as Scrum Master or Certified Scrum Product Owner. Communication & Presentation Skills: Excellent communication, interpersonal, influencing, and presentation skills, vital for effective stakeholder engagement. Problem-Solving & Initiative: Strong problem-solving, time management, and organizational skills, coupled with the ability to work on own initiative to an agreed action plan. Commercial Acumen & Professional Drive: Strong commercial awareness and business acumen. More ❯

DETAILS: Accounts Receivable Executive Reports to (POSITION): Accounts Receivable Manager Team: Accounts Receivable Department: Finance PURPOSE OF JOB: To ensure that the Accounts Receivable operation runs efficiently and to time each month. To continually work with relevant teams to improve the process, resolve Accounts queries and related issues. To provide a high level of internal & external support to Finance … teams/customers by working cohesively with the Accounts Receivable team. KEY RESPONSIBILITIES: Process employee expenses Month end and year end reconciliation and reporting Customer account set up and management Order check and invoicing (PR lines, Finance orders, Irish Accounts etc ) Shared mailbox management Liaise with the Sales team for efficient orders processing Process credit card payments Working … the role Desire to assist in the growth of the team Knowledge of Accounts processes Desirable Previous involvement with month-end processes Core Competencies & Skills Organised individual with excellent time management Accuracy and attention to detail essential Copes well under pressure and can meet deadlines Excellent verbal and written communication with customer service/facing skills essential Self More ❯

requirements, including Health, Safety, Environmental, Procurement and Employment practices. Ensure that all report completion is timely and accurate covering day to day task completion reports, non-conformity reporting and time management. Demonstration of good working knowledge of all relevant British Standards as a minimum with previous experience in fire detection systems beneficial. Liaise with auditing team to ensure site More ❯