diagnose, and resolve hardware, software, and system-related issues. Act as a key liaison with third parties and government systems to escalate and resolve operational IT issues. Oversee endpoint management, including policy enforcement, configuration, application deployment, and Windows OOBE imaging. Administer virtual endpoints and assets within a cloud-hosted infrastructure. Perform patching and vulnerabilitymanagement across operating … Manage licensing, user accounts, and group permissions within Microsoft 365. Proactively monitor system health, conduct Level 1-3 incident analysis, and escalate identified cyber security risks. Participate in incident management activities, including major incident response calls, adhering to ITIL support practices. Maintain and enhance network infrastructure, ensuring optimal performance and security. Identify and implement automation opportunities to improve IT More ❯
to escalate and resolve operational issues Manage and maintain company endpoints, configurations, and application deployments Oversee cloud-hosted virtual endpoints and assets Perform OS, firmware, and application patching and vulnerabilitymanagement Support onboarding/offboarding processes, including access setup and asset allocation. Administer licenses, accounts, and user groups in Microsoft 365. Monitor and maintain health of live systems More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Xcede
reliable operation of the organisations Azure-based infrastructure, with a key application hosted in AWS. This role blends hands-on technical delivery with strategic oversight, covering endpoint security, identity management, patching, vulnerability remediation, and threat response. Key activities include: Managing and supporting a small infrastructure and security team. Overseeing Azure and AWS environments, contributing to architecture decisions. Driving … endpoint and identity security via Microsoft Intune, Defender, and Entra ID. Leading patch management, endpoint hardening, and vulnerability resolution. Acting as escalation point for incidents from a third-party SOC and coordinating internal response. Supporting Cyber Essentials Plus and ISO 27001 compliance activities. Administering operational security tools including Microsoft Sentinel and Defender XDR. Maintaining technical documentation and clear … operational procedures. About You Strong hands-on experience with cloud infrastructure management (Azure essential). Proven track record in endpoint protection, IAM, patching, and vulnerability management. Skilled in Microsoft Intune, Defender suite, and Sentinel SIEM. Experience supporting security compliance programmes. Excellent coordination skills, especially during incident response. Able to balance operational delivery with strategic infrastructure and security improvements. More ❯
team members Ensure accurate documentation and incident records Participate in team meetings and contribute to service improvements Use monitoring tools to track and resolve incidents Support compliance, patching, and vulnerabilitymanagement Liaise with 3rd Line teams to drive service enhancements Deliver small project work to customer timelines What you'll need We're looking for a team player More ❯