Service Desk Team Lead
nuneaton, midlands, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Digital Waffle
within a growing business. Hybrid working Key Responsibilities Service Management: Ensure all incoming support requests (phone, email, chat, ticketing) are managed efficiently and within SLA targets. Technical Leadership: Act as a go-to expert for Microsoft environments (Azure, Active Directory, Intune, Microsoft 365) and provide support on Cisco networking. Incident More ❯
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