Key Account Manager
BT78, Mount Pleasant, Fermanagh and Omagh, County Tyrone, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DCA Recruitment
environment (ideally within the last 3 years). Proven ability to manage complex client relationships and deliver consistent value through strategic account management. Strong attention to detail, with an analytical mindset and the ability to interpret and communicate technical data clearly especially in CRM, Multiple Product systems, Excel, PowerPoint. Demonstrated competence in reporting, PowerPoint presentations, and data-driven storytelling. … Excellent problem-solving and issue resolution skills, with a proactive and accountable approach. Ability to self-learn and understand complex IT and cybersecurity products and services quickly whilst being supported and trained also. Highly organised, with strong planning, prioritisation, and time management skills. Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with CRM systems. Strong interpersonal and … communication skills, capable of engaging at both operational and senior executive levels. Self-sufficient and capable of working both independently and collaboratively within a high-performance team. Eligible to pass an Access NI background check. Highly Desired Criteria Previous experience in IT managed services, cybersecurity, or technology channel environments. Experience with data-driven account management, SLA reporting, or service More ❯
Employment Type: Permanent
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