Technical Operations Manager
- Hiring Organisation
- Job Board Direct
- Location
- Omagh, County Tyrone, Northern Ireland, United Kingdom
- Employment Type
- Permanent
balancing Support recruitment, onboarding, and training of new staff Foster a high-performance, customer-focused team culture Build a culture of accountability, ownership, and continuous improvement. Coach team members through performance challenges and development plans. Hold difficult conversations when standards are not met. Identify future technical leaders and support … Challenge poor behaviours and low standards. Communicate clearly and consistently. Create an environment where people can do their best work. Support organisational change and continuous improvement initiatives. Service Desk Operations Oversee daily service desk operations, ensuring efficient ticket handling Manage ticket queues, prioritisation, and escalation processes Ensure ...