Remote 64576878680 -Technical Support Engineer
- Hiring Organisation
- Somewhere
- Location
- Omagh, Co. Tyrone, UK
- Employment Type
- Full-time
customizations (where agreed) to ensure customers can go live successfully and their store setup meets requirements. Develop a deep understanding of eCommerce platforms (e.g., Shopify) and our integrations, becoming confident in identifying and troubleshooting common setup issues. Contribute to resolving Tier 2 technical issues and coordinate with the development team … customer perspective. Skills & Experience 1–2+ years of experience in technical or SaaS customer support. Familiarity with web technologies (HTML, CSS, JavaScript, or Shopify Liquid experience is a big plus). Strong problem-solving and communication skills, with the ability to demonstrate critical and out-of-the-box thinking. High ...