4 of 4 Microsoft 365 Jobs in Orpington

notch support. You will have the opportunity to work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction … adherence to timelines. Technical Troubleshooting: Diagnose and resolve issues related to desktops, networks, Wi-Fi, and cloud systems. Office 365 and Google Workspace Administration: Support the multiple customers that use Office 365 and Google Workspace within their ecosystem for email and collaboration tools. Requirements Gathering: Collaborate ...

software applications. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

Attending customer locations to diagnose and resolve hardware, software, and network issues. Installing, configuring, and maintaining desktops, laptops, printers, mobile devices, and peripherals. Troubleshooting Microsoft 365, Windows operating systems, applications, and user access issues. Supporting Active Directory environments, including user account creation, permissions, and password resets. Resolving ...

hours support when required Requirements: Proven experience in a similar IT support or Managed Services role Strong knowledge of Windows operating systems, Active Directory, Microsoft 365, and networking principles Experience troubleshooting hardware, software, and network-related issues Experience using remote support tools and IT ticketing systems Excellent … with a customer-focused approach Full UK driving licence and willingness to travel between client sites Industry certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are desirable but not essential. On-site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site ...