1 of 1 Remote Data Management Jobs in Oxford

Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer pain points … A/B testing and adopting statistical approaches to measure real-world impact. Stakeholder collaboration: Translate complex analysis into clear business value, acting as the primary expert for service data and KPIs, and ensuring alignment with strategic objectives. Data stewardship & best practice: Safeguard data quality and consistency across sources, championing robust definitions and process optimisation. Mentorship & leadership … Coach colleagues in best practice analytics, data management, and storytelling-raising the bar for analytics maturity across the team. About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore - everything from simple tours to extreme adventures - making More ❯