2 of 2 Service Desk Analyst Jobs in Oxford

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide … line support to council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with ...

Support Analyst, Service Desk, 1st line, COR7684 A 1st line Support Analyst opportunity has arisen with a well-regarded professional services organisation, offering a varied and hands-on role within a friendly, collaborative IT team. Could this be the role that takes your technical support career … next level? The Role The 1st line Support Analyst will serve as the first point of contact for IT queries and incidents, handling requests received by phone, email, portal, and in person. Day to day, you'll diagnose and resolve issues across devices, user accounts, M365, and core business ...