4 of 4 Windows Jobs in Oxford

will have considerable customer service experience in Computer Technology and be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Office 365, MacOS, VMWare Workspace One and other desktop software. You will be able to use remote support tools to be able to troubleshoot ...

high standard of 1st and 2nd line support via email, telephone, or in person, resolving technical issues efficiently and professionally. Support users across Windows, MacOS and mobile platforms, with a particular focus on Microsoft 365 services, authentication, and access management; Troubleshoot and resolve common issues relating to identity ...

technologies. Documentation and Knowledge sharing is encouraged within the team. The role specialises in several areas, networking, VMware virtualization and has good knowledge of Windows/Linux server and database management, scripting and security. The majority of working hours are on-site, with potential for flexible working arrangements ...

consultations Gathering business and technical requirements Recommending and implementing appropriate IT solutions Carrying out onsite installations, upgrades, and project work Supporting Microsoft 365, Azure, Windows Server, Hyper-V, networking, and security technologies Managing and supporting backup and disaster recovery solutions Producing technical documentation and maintaining accurate records Building strong … experience working within a Managed Service Provider (MSP) Strong 2nd and 3rd line support experience Excellent knowledge of Microsoft 365 and Azure Experience supporting Windows Server environments Strong Hyper-V administration and troubleshooting experience Experience with Veeam Backup & Replication and disaster recovery solutions Strong networking knowledge, including firewalls, VPNs ...