1st/2ndLine IT SupportEngineer Our Client is currently looking for looking for a dynamic 1st/2ndLine IT SupportEngineer to join their IT team. You will provide essential technical support … and minimal disruptions. The ideal candidate will have strong troubleshooting skills and a passion for delivering excellent customer service. Key Responsibilities: Provide 1st and 2ndline IT support to end-users. Install and configure Windows 10 operating systems. Perform PC hardware repairs and maintenance. Troubleshoot … and resolve issues with Office 365 applications (2013 version). Manage and maintain Active Directory and Exchange environments. Provide support for MacOS users. Assist with the setup, installation, and configuration of systems and software. Document issues, resolutions, and processes in the support ticketing system. Desirable Skills more »
Job Title: Senior 2ndLineEngineer (Contractor) Location: Oxfordshire Pay: £250 per day (Inside IR35) Contract Length: 3 months Industry: MSP and Education - Enhanced DBS required Start Date: ASAP Interview: Immediate availability About the Role: We are seeking a skilled and motivated 2ndLineSupportEngineer to join our team for a 3-month contract. You will be working across multiple environments, including Managed Service Providers (MSPs) and educational institutions, providing high-quality IT support to a variety … of users. The role requires quick problem-solving abilities, excellent communication, and technical expertise in managing IT systems. Key Responsibilities: Provide first and second-linesupport to end users in both education and MSP settings. Diagnose and resolve hardware, software, and network issues. Set up, maintain more »
Bicester, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 2ndLineSupportEngineer Location: Bicester (hybrid) Type: Full-time, Permanent Industry: Managed Service Provider (MSP) Salary: £25,000- 28,000 per annum About the Role: We are currently recruiting for an experienced 2ndLineSupport … of clients across multiple sectors, handling more complex technical issues, and playing a key role in supporting day-to-day IT operations. As a 2ndLineSupportEngineer, you will be responsible for resolving escalated service desk tickets and troubleshooting a variety of … the ability to work effectively in an onsite environment, where direct interaction with clients will be key. Key Responsibilities: Escalated Support: Provide 2ndline technical support, resolving escalated tickets from the 1st linesupport team. Troubleshooting: Diagnose and resolve more »