CRM Manager
Oxfordshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nigel Frank International
Job Description A mission-led organisation undergoing a digital transformation is looking for a CRM Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis … days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven support to a wide and valued community. UK-based applicants only - sponsorship is not available. Role & Responsibilities Lead the ongoing configuration, development, and improvement of Microsoft Dynamics 365 Manage CRM architecture, permissions, workflows, and business automation Oversee data … governance, quality control, and GDPR compliance Drive the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting and dashboards Champion best practice and system optimisation in alignment with strategic More ❯
Employment Type: Full-Time
Salary: £47,000 per annum
Posted: