Head of Ecommerce
Banbury, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Joma Jewellery Ltd
Ecommerce, you will use a blend of strategic thinking, technical expertise and strong leadership skills to develop, lead, and motivate a high-performance team consisting of Ecommerce Trade, Ecommerce Development, Website Operations and Retail Customer Experience to deliver an outstanding and personalised customer focused proposition and experience. You will be pivotal in crafting and executing our global Ecommerce strategy … targets and trading KPIs Ensuring that Ecommerce and Retail Customer Experience teams have the tools and resources needed to meet and exceed agreed targets across each channel Building a data driven, analytical approach to enhance continuous improvement of the Ecommerce and Retail Customer Experience channels. Monitoring key metrics and analysing customer interactions to identify trends and react accordingly on … class, simple to use interfaces that our customers will love and robust systems to ensure everyone has memorable experiences from landing on our site through to order delivery Utilising data analytics tools to track key ecommerce metrics and KPIs, analyse performance, and identify areas of opportunity for business growth. Prepare regular reports for Senior Management Team and Directors to More ❯
Employment Type: Permanent
Salary: GBP Annual
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