1 of 1 Remote Infrastructure Monitoring Jobs in Oxfordshire

+ Benefits Package UK Passport Holders only to satisfy Security Clearance requirements. The Platform Support Engineer plays a crucial role in maintaining and supporting the enterprise platform infrastructure that underpins critical business operations. Salary Range - £30k - £37.5k per annum. Location - Shrivenham, Oxfordshire (hybrid working - 3 days onsite, 2 days working from home). Requirements - Must hold or be eligible … for SC clearance with no restrictions Role Overview: This role focuses on monitoring, troubleshooting, and providing tiered support for technologies such as Active Directory, SCCM, SolarWinds, Virtual Desktop Infrastructure (VDI), and Unified Access Devices (UADs). The Platform Support Engineer ensures system reliability, user satisfaction, and efficient issue resolution while identifying opportunities to improve platform operations. Key Accountabilities …/Responsibilities: * Monitor platform infrastructure for performance and availability, responding promptly to alerts and incidents. * Provide Level 2 and Level 3 support for enterprise systems, including Active Directory, SCCM, SolarWinds, and VDI environments. * Troubleshoot and resolve platform-related issues, escalating to engineering teams when necessary. * Assist in patch management, system updates, and maintenance to ensure compliance and security. * Develop More ❯