8 of 8 Remote Performance Metrics Jobs in Oxfordshire

engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. Performance Metrics: Measure and report on product performance metrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯

engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. Performance Metrics: Measure and report on product performance metrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯

engineering teams throughout the development process to ensure seamless execution. Market Analysis: Analyse market trends and the competitive landscape to identify opportunities for innovation. Performance Metrics: Measure and report on product performance metrics to ensure continuous improvement. Sales and Marketing Support: Provide product expertise and conduct More ❯

Account Manager Location: Reading (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/YTD … business awareness and support. Maintain accurate sales reporting, including pipeline data management, forecasting accuracy, CRM data management, and contract renewals. Strive to achieve sales performance KPIs. Effectively use business systems and tools. Manage GAP analysis for month, quarter, and FY, understanding key pipeline metrics for target performance. Behavioural More ❯

Serve as a business application specialist by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performance metrics and perform essential maintenance tasks, ensuring optimal application performance. Foster Continuous More ❯

by implementing your vision and strategies in a growing, dynamic environment. Key Responsibilities: Lead, coach and develop a team of support specialists, establishing clear performance metrics and career paths Design and implement support processes, tools and workflows to improve efficiency and customer satisfaction Analyse support data to identify … service improvements Partner with Product, Tech, Customer Solutions, Sales and other departments to advocate for customer needs and drive solutions Establish and monitor key performance indicators for the Support team Develop comprehensive training programs for new and existing team members Manage resource planning to ensure appropriate coverage across different … channels (and time zones) Regular reporting to senior leadership on support metrics, goals, and strategic initiatives Qualifications 5+ years of experience managing customer support teams, preferably in SaaS or technology environments Proven track record of building and scaling efficient support organisations Strong understanding of support metrics and how More ❯

by implementing your vision and strategies in a growing, dynamic environment. Key Responsibilities: Lead, coach and develop a team of support specialists, establishing clear performance metrics and career paths Design and implement support processes, tools and workflows to improve efficiency and customer satisfaction Analyse support data to identify … service improvements Partner with Product, Tech, Customer Solutions, Sales and other departments to advocate for customer needs and drive solutions Establish and monitor key performance indicators for the Support team Develop comprehensive training programs for new and existing team members Manage resource planning to ensure appropriate coverage across different … channels (and time zones) Regular reporting to senior leadership on support metrics, goals, and strategic initiatives Qualifications 5+ years of experience managing customer support teams, preferably in SaaS or technology environments Proven track record of building and scaling efficient support organisations Strong understanding of support metrics and how More ❯

on this. • Ensure "Thinking Outside-In" takes place, with relevant industry best practice used to drive improvements in our GTM and Growth operations. Commercial Performance • Develop the metrics to ensure effective reporting of forecast, pipeline and orders from existing and new customers. • Use the metrics to drive … react to opportunities and challenges. • Balance the needs of short-term and long-term objectives, to ensure the ongoing success of the business. • Monitor performance and take corrective measures when necessary. Leadership • Act as an engaged and visible leadership role model for the cross-business team, recognising your role … in to changes and place within the broader Business operating model. • Create and develop an effective function, including attracting, motivating and growing a high-performance team. • Grasp responsibility for the success of your remit, holding your team and peers to account for the part they play in this success. More ❯