2 of 2 Performance Monitoring Jobs in Oxfordshire

disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. … love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution ...

prevent recurrence of issues caused by changes. Change Scheduling and Communication: Coordinate change implementation schedules and ensure appropriate communication to affected stakeholders. Change Performance Monitoring: Develop and track KPIs related to change success rate, failed changes, emergency changes, and change-related incidents. Stakeholder Engagement: Collaborate with service owners … timely manner. Minimise the impact of changes on service stability and availability. Maintain transparency and accountability for all changes through governance, documentation, and performance tracking. Enable effective planning and scheduling of changes aligned with business and operational needs. Support compliance with internal IT governance standards and external regulatory requirements. ...