4 of 4 Support Specialist Jobs in Oxfordshire

culture - with a focus on internal promotion and developing our people. Scope of Role Reporting to our IT Service Delivery Manager, as an IT Support Specialist your primary role will be to support the Systems Administrator with a variety of tasks from Hardware/Software setup and … supporting the IT team by providing essential support services to the wider company. As an IT Support Specialist, you will: Setup laptops for new users (Mac OS, Windows, Linux) Help respond to first level IT support tickets from employees Learn about system administration across a number More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours … of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. … Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within More ❯

Join our team in Oxford as an End-User Support Engineer and play a crucial role in ensuring our employees' technology runs smoothly. You'll be the go-to person for technical assistance, providing essential support for our internal users. What you'll be doing: Efficiently manage and … resolve user-reported IT incidents related to hardware, software, and network issues, utilizing Jira for logging and tracking. Provide hands-on hardware support , including setup, configuration, troubleshooting, and upgrades for workstations, laptops, printers, and phones. Support software applications through installation, configuration, troubleshooting, and license management. Address network and … user accounts and access , ensuring appropriate permissions and resolving authentication issues. Develop and maintain clear technical documentation and knowledge base articles for common issues. Support new hires with onboarding and provide ongoing user training on IT systems and tools. Implement and maintain system and software updates and security patches. More ❯

a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours More ❯