Senior Customer Analyst
- Location
- Wallingford, England, United Kingdom
Turn findings into decisions. Write clear, presentation-ready syntheses and share them through Notion and Slack, internally and externally. Run the insight machinery. Maintain SurveyMonkey dashboards, co-maintain the research insights pipeline, and feed capacity and progress data into the shared operating dashboard. Shape how we work with AI. … judgement to know which one a question needs Comfort with ambiguity, from open question through to early product bet Fluency with tools like Notion, SurveyMonkey, Slack, Pendo and Basecamp Strong written and verbal synthesis Field experience in warehouses, logistics, manufacturing, healthcare operations or similar, and comfort on a warehouse floor ...