Member Experience Manager
- Hiring Organisation
- Motorsport UK
- Location
- Bicester, England, United Kingdom
information architecture and taxonomy workshops, roadmap planning and delivery cycles. Own internal task management, brief consolidation, approvals, QA, user acceptance testing (UAT) and launch readiness. Maintain clear documentation, roadmaps and prioritised backlogs. Ensure internal teams understand requirements, deadlines and dependencies. Customer Service Improvement Project Lead delivery … Excellent communication skills - able to translate complexity into clear actions. Strong organisational skills and attention to detail, especially in content management. Passion for improving user experiences and championing member needs. Comfortable working in a fast-paced, collaborative environment. A natural interest in insight, strategic thinking and creative problem-solving ...