Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA More ❯
Your Responsibilities: Managing and resolving 1st and 2nd line support issues efficiently and professionally Troubleshooting across Microsoft 365, Teams, SharePoint, Outlook, and Windows 10/11 Networking: DNS, DHCP, VPN, routers, switches, and firewalls Device setup and deployment including laptops, mobile devices, and VoIP systems Working alongside senior engineers on migrations and technical projects Maintaining service documentation and ensuring SLA More ❯
1st Line Support Engineer Bicester, Oxfordshire On-Site £24,000-£28,000 DOE Responsibilities: * To provide the highest standard of technical support to our clients, in a timely and competent manner. *To provide support to the Partners, by understanding and More ❯
the business to run smoothly. What you'll be doing: Implementing and maintaining security controls across network, cloud, endpoints, and core infrastructure Owning key technologies like firewalls, SIEM, EDR, VPN, NAC, and vulnerability scanners Driving vulnerability management and hardening across the estate Supporting and responding to security incidents across infrastructure services Embedding security into infrastructure changes (firewall rules, access reviews … runbooks, standards, and procedures to raise security maturity What we're looking for: Strong background in infrastructure or network security within a complex enterprise environment Solid knowledge of: Firewalls, VPN, IDS/IPS, network security controls Endpoint security (EDR, anti-malware, DLP) SIEM tools (e.g. Splunk, Sentinel) Vulnerability management (e.g. Qualys, Tenable) Cloud (Azure and/or AWS) Hands-on More ❯
Position: 3rd Line Support Engineer Location: Witney, Oxfordshire Salary: £35,000-£45,000 DOE As a 3rd Line Support Engineer, you will be the escalation point for complex technical problems that 1st and 2nd line support teams cannot resolve. You More ❯
