3 of 3 Support Engineer Jobs in Paisley

Required Exp. -4+ yrs No Sponsorship provided for this role. Work Timing : Business hours(Mon-Friday) Job Description Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to … facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault … customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Should have basic knowledge of Mac operating system, to support More ❯

Are you an IT Support Engineer looking to test your skills in a new environment? Would you like to work in a supportive and flexible organisation who will allow you to upskill and learn? You have the opportunity to join an award winning leader in their field with 5 sites throughout the UK. Working from their Glasgow office … on a hybrid basis you will support their office based team alongside colleagues throughout the UK. Reporting to their Head of IT you will have the opportunity to work independently and with the autonomy to help define processes to prevent recurring incident and issues within their daily tech The organisation are supported by external software vendors meaning you would … be responsible for the support of their infrastructure both on prem and cloud with key tech inclusive of VMware, Windows 11, Office 365 and SQL Server. The ideal candidate for this role will have existing experience but isn't expected to be an expert in everything as there will be support to enhance your skills both internally and More ❯

A tech giant in Glasgow are seeking to bolster their team with a skilled IT Support Engineer. Responsibilities: Handle incidents and service requests via the ticketing system, including onboarding/offboarding support and coordination with remote/global IT teams. Install, configure, repair, and decommission IT equipment (laptops, servers, network devices, and video conferencing systems), including data migration … repairs. Manage IT inventory and stock levels, ensuring accurate tracking of hardware assets and responsible IT waste disposal. Provide end-user assistance, including VIP and meeting room/event support, and contribute to the creation and review of knowledge base articles. Requirements: Strong knowledge of computer hardware, software installation, and troubleshooting across various platforms and devices. Experience with basic … network support, including patching, cabling, and debugging connectivity issues. Ability to interact effectively with end-users and global IT teams through Teams/email for issue resolution and remote support. Competence in managing inventory, coordinating deployments, and maintaining accurate documentation. Capacity to handle diverse tasks such as audio/video setup, digital signage support, and participation in global More ❯