2 of 2 TCP/IP Jobs in Perth and Kinross

friendly, professional, and high-quality support experience Logging, diagnosing, and resolving incidents and service requests in line with ITIL processes, escalating to L2 / L3 engineers where required Providing hands-on troubleshooting across hardware, software, network, and system issues Managing IT service desk tickets, ensuring timely resolution … peripherals Administering user accounts and permissions within Active Directory and Microsoft 365 Supporting basic networking issues including Wi-Fi, VPN, connectivity, DNS / DHCP, VoIP, and telephony systems Assisting with IT projects such as system upgrades, new technology rollouts, and hardware refreshes Ensuring adherence to cybersecurity policies ...

Support Engineer (Level 1 / 2) Location: Auchterarder (Fully onsite) Contract: 2 months Day Rate: £200 (Outside IR35) Overview Level 1 / 2 IT Support Engineer required for a short-term onsite contract Primary focus on a Windows 11 upgrade and laptop refresh programme Fully onsite … role based in Auchterarder Key responsibilities Provide L1 / 2 desk-side and service desk support to end users Support a Windows 11 upgrade programme across laptops Replace laptop hardware including memory (RAM) and hard disks Build, configure and deploy laptops and peripherals Log, diagnose and resolve incidents ...