2 of 2 Broadband Jobs in Peterborough

time position with the potential to become permanent. You will work closely with an external IT service provider, customers and internal teams, supporting telecoms, broadband, IT systems and projects across multiple sites. You will receive a comprehensive induction and training before taking responsibility for your own workload. The Role … acting as a key link between the business, its customers and external service providers. Your responsibilities will include: Onboarding new customers onto telecoms and broadband services. Acting as the main point of contact between the business and external service providers. Monitoring supplier performance and ensuring agreed SLAs are met. Managing ...

need years of experience for this one. You might have 6–12 months working within IT support with some exposure to networking, broadband faults, routing and switching, or you could be a Computer Networks graduate looking for your first proper opportunity. The important thing is that you understand the basics … troubleshooting and genuinely want to develop your networking knowledge. Day to day You’ll be supporting customers when they experience technical issues with their broadband or connectivity. That means taking the initial call, asking the right questions, carrying out first-line diagnostics and trying to resolve the fault yourself. Where ...