6 of 6 Customer Service Jobs in Peterborough

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt … complex, multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership ...

both parties Committed to staff development and training As a Helpdesk professional we are looking for someone with an excellent telephone manner and great customer service skills. The ideal candidate will have a strong technical background ideally having worked in an IT Helpdesk type role. We can also … consider a recent IT or Computer Graduate that is technically minded and has some customer service skills. Job Purpose: Offer telephone support and provide excellent, consistent and professional levels of service to their customers and all aspects of the business Main Responsibilities: General administration, including:- Understanding ...

Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also be essential in this role. Key Responsibilities ...

dont just want to manage support, you want to own the customer experience end-to-end. If turning complex problems into loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt ...

team due to continued growth. This is an excellent opportunity for someone who enjoys working with IT systems, problem-solving, and providing first-class customer support. The role offers strong long-term career prospects, structured training, and a genuinely supportive working environment. It is important that you have your … date The Ideal Candidate You should apply if you are: Highly organised with strong time management and prioritisation skills Confident, professional, and customer-focused Motivated to learn new technologies and share knowledge Detail-oriented with a strong work ethic A team player with a positive attitude and sense ...

Provide weekly and monthly reports. Manage client accounts and establish strong, long-term client relationships. Respond promptly and effectively to client queries, ensuring exceptional customer service. Review and report on the performance of projects and digital strategies. Work closely with our web, SEO, and content teams. Ensure ...