Operations Manager
Peterborough, England, United Kingdom
REAKT Recruitment Ltd
circa £40,000 pa + bonus 🕒 Monday to Friday, 37.5 hours per week 📍 Location: Peterborough, UK (commutable distance required) Are you an experienced operations leader with a background in document scanning and digital services? We are seeking a Scanning Services Supervisor to lead a busy Peterborough Scanning Bureau, driving efficiency, quality, and service excellence. 🌟 About the Role You will … of circa 20 colleagues, with 3–5 direct reports, ensuring smooth delivery of high-quality scanning and digital services for client contracts. This hands-on leadership role combines team management, operational planning, and commercial awareness, with a focus on: ✅ Managing day-to-day scanning operations (document prep, scanning, quality control, and data input) ✅ Delivering against KPI & SLA targets … Sigma) Ensure compliance with ISO standards (ISO9001, ISO27001, ISO10008) and all Health & Safety requirements Collaborate with cross-functional teams to deliver new projects and support business growth Produce clear management reporting, dashboards, and KPIs to track performance and profitability 🔹 What We’re Looking For Proven supervisory/management experience in scanning or production environments Strong knowledge of scanning More ❯
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