Technical Business Analyst
Peterborough, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
LightSpeed Broadband
unparalleled broadband experiences by enhancing customer satisfaction and operational efficiency. The Technical Business Analyst will be at the heart of strategic initiatives, identifying and meticulously documenting detailed business requirements for both day-to-day operations and strategic change projects. This includes collaborating with a wide array of internal and external stakeholders including Broadband ISP, Network and Central services … to shape end-to-end processes and support data architecture within the business. What we need you to do Develop clear, complete and consistent requirements specifications to support implementation and new ways of working. Engage with stakeholders and subject matter experts to identify and understand detailed business requirements including edge cases. Analyse and document current processes … in a Technical Business Analysis role Proficiency in Business Process Mapping (BPM) and Business Process Reengineering (BPR). Proven experience creating comprehensive process documentation. Strong understanding of data requirements elicitation, analysis and documentation. Experience with enterprise systems and applications including a foundational understanding of Operational Support Systems (OSS) and Business Support Systems (BSS) in telecommunications. Experience of ecosystems More ❯
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