2 of 2 Remote/Hybrid Service Delivery Jobs in Peterborough

Service Delivery / Customer Support Manager - ERP, SaaS, Tech

Hiring Organisation
Recruitment Revolution
Location
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
loyal, long-term customers is your thing, this role was built for you. When ERP software sits at the heart of a business, customer service isnt a function its a promise. At Khaos Control , that promise has powered UK retailers for over 25 years, helping ambitious SMEs and complex … multi-channel businesses grow with confidence. Now, as we continue to scale our award-winning ERP SaaS platform, were looking for a Service Delivery/Customer Support Manager who thrives on ownership, leadership, and delivering reassurance when it matters most. This is a senior, hands-on leadership role ...

Apprentice Service Desk Analyst

Hiring Organisation
FRONTLINE LIMITED
Location
Stuart House (1st Floor), St John's Street, Peterborough, England
Employment Type
Advanced Apprenticeship
Salary
£22,500 a year
Service Desk Analyst, you will play a crucial role in supporting our business customers as a member of the Service Desk team. Role Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working in relevant job role … Technician Apprenticeship. Your primary responsibilities will include providing technical support, troubleshooting issues, creating comprehensive documentation, and adhering to established ITIL processes to ensure the delivery of high-quality and responsive service to all business customers. Collaboration with team members to handle escalations and facilitate knowledge transfer will also ...